Sliding Patio Doors

Benefits of Working with Luma

Our entry doors are manufactured locally in Vaughan. Our team of door installers is comprised of experienced and skilled professionals with a wealth of knowledge in the industry. When you hire us, you’re assured of high-quality completed by skilled installers who will ensure maximum energy savings and lasting performance. During each stage of the process of your installation, our expert installers will be willing and available to answer any questions you have or show you how to use your new door. We are here for you every step of the way.

Limited Lifetime Warranty

Luma Exterior Doors warrants that our door systems will be free of defects in workmanship and or materials used, provided that the door system has been used under normal residential use for a period of ten (10) years from date of purchase. 

Luma Exterior Doors will at its sole discretion or option, repair or replace a door in case such door warps, rusts, or delaminates in normal residential use on all Polytech 24 gauge steel doors for a period of ten (10) years from date of purchase. 

Luma Doors will at its sole discretion or option, repair or replace a door that is defective within the meaning of this guarantee. Any claims for rehanging, refinishing, or other expenses will not be allowed. 

Thickness, width, and height tolerances from nominal sizes shall not exceed 1/16” plus or minus.

For doors 3’0” x 6’8” or smaller, deformation (bow, cup, twist, warp) shall not be considered a defect unless it exceeds ¼” in the plane of the doors itself (doors larger than 7’0” height warp not to exceed 3/8”) when measured as specified in Clause 3.1.2.2 C.S.A Standard 0132.2-1972.

All painted door systems are warranted under normal conditions for a period of ten (10) years against weathering, specifically “peeling, cracking or blistering from/on the applied surface and significant ultraviolet discoloration” (greater than 6 Delta E units) cased by natural environmental atmospheric conditions. 

The terms of this warranty extend from the first date of purchase by the user for limited lifetime warranty. This warranty is transferable with original proof of purchase and only applies to residential construction and /or renovations. 

If a warranted product is no longer available, the manufacturer, at its absolute discretion, may replace the warranted product with a substituted item which would be as close as possible in dimension/function and colour. The manufacturer however, cannot guarantee that the replacement item will be exactly the same in all aspects when compared with the original item. 

Exclusions 

• Improper installation or service of the doors and related accessories
• Wear and tear suffered through normal use (including scratches and cuts) or damage caused by impacts of accidents
• Damage from improper care and maintenance. Proper care and maintenance is the responsibility solely of the homeowner. 
• Discolouration or damage caused by exposure to intensive or excessive light including ultra violet light, moisture or heat
• Alterations, modifications or use of the warranted products which is beyond or inconsistent with the supplied product instructions and which has not been authorized by Luma. 
• Condensation or excessive ice build up. Condensation that may occur dues to excess level of humidity within the building. Floor vents must be properly located. 
• Any miscellaneous items added or affixes to the door such as wreaths, door knockers, door numbers, peepholes or any decorative items which may cause scratching to the finished surface or damage to the door will Void all warranties. 
• Pressure washing doors will Void warranty
• Economic loss
• Any door system with a storm door installed will void all warranties, due to excessive heat build up. 
• All warranties will be Void if Fiberglass door systems do not have a multi-point locking system. 
• Acceptable variance in the staining process for fiberglass doors systems may not be exactly as per brochure colour shown. 
• Problems due to misuse or abuse, failure to follow proper maintenance (ex: harmful solvents or cleaning solutions) as a result of any cause beyond our control (ex: fire, flood, earthquakes) or other acts of nature and acts of 3rd party.  
• Any door which has been repaired or modified or attempted to have been repaired or modified by any person other than an authorized representative of Luma Doors

How to make a warranty claim?

Proof of purchase must be supplied. Proof of home ownership and date of product purchase must also be supplied upon a warranty claim submission. 

Attention: Upon receiving your notification, we will send out an acknowledgement within 24 hours to the contact to which you have provided. We will investigate your claim and begin to take action within 45 days after receipt of notification. If the investigation reveals that this warranty does not apply, then the warranty claim will become null and void.

We offer fiberglass and steel French door styles in a variety of colour and style options.

They are quite easy to clean. You can use a microfiber cloth with soapy water to wipe the door. Should any of the panels need to be replaced, the good news is, it is easier and more cost effective to replace them - you can fix just the broken panel, rather than redoing all of them.

Yes, you can add features such as security screens, grilles or inside blinds to your sliding patio doors. Security screens and grilles provide extra safety and protection, while blinds help to control the amount of light entering a room as well as provide privacy when needed. When adding these extra features, it is important to make sure that the frames for the screens, grilles or blinds are appropriately sized and secured to the wall next to the door frame to ensure they are stable and secure. Additionally, be sure to check with your local building code requirements for additional specifications that may need to be met when installing these extra features.

French patio doors are great for natural light and heating. They are also highly customizable and are quite luxurious due to the grand entrance look they provide. 

French doors can contain one or two doors that swing open, rather than sliding. The colour, glass, material, etc. can be customized. The opening is larger, making it very accessible and easy to carry big items through the door. 

We would recommend weatherproofing the door. It is always a good idea to do so, especially if the door is exposed to extreme temperatures. This will protect your door from the elements and prolong its lifespan.

Yes. To learn more about our warranty, please scroll up to browse the Limited Lifetime Warranty tab on this page. We offer a limited lifetime warranty on our doors that covers the door itself, in addition to installation.

Yes, we have a showroom located in Vaughan, Ontario. Come check us out - we look forward to having you!

Yes; custom hardware from our catalog will not void your warranty.

The door will take between 10 days to 2 weeks to manufacture.

The installation time varies depending on factors such as complexity of the job and availability of parts. Generally, it will take us about 2-3 hours to install your French door.

Damages are not covered by our warranty. Customers are responsible for repairing damages that occur after the door is installed.

We offer a wide range of colour options, which are available to browse in our catalog. If you have a colour in mind that is not in our catalog, we are able to do a colour match for you, which is subject to an additional cost.

If it is from our catalogue, it will not void the warranty.

Yes, repainting your door down the line may void your warranty.

Yes, the warranty will be transferred.